Refund Policy

Refund, DDT, and billing policy

This page explains the planned beta billing policy for DDT credits, first-purchase bonus credit, consumption order, system-failure handling, and refunds. Business registration is complete, while paid checkout remains closed until the mail-order sales filing result and payment-provider review are settled.

Credit types

- Paid DDT is purchased credit.

- Free DDT is promotional credit, first-purchase bonus credit, free-trial credit, or operator-granted credit.

- Free DDT is tracked separately from paid DDT and is not cash-refundable.

- AIDeepDebate may consume free DDT before paid DDT.

Planned international packages

Package	Price	Paid DDT	First-purchase bonus	First-purchase total
Standard Pack	$4.99	1,000 paid DDT	+300 free DDT	1,300 DDT
Pro Pack	$9.99	2,100 paid DDT	+630 free DDT	2,730 DDT
Premium Pack	$49.99	11,000 paid DDT	+3,300 free DDT	14,300 DDT

First-purchase bonus

The first-purchase bonus is granted once per account per package tier after a successful payment. Refunds do not necessarily reset bonus eligibility for that package tier. Failed or canceled payment attempts should not consume bonus eligibility.

Refund calculation

If a purchase is partially used, the refundable amount may be calculated using the remaining DDT from that purchase, including both paid DDT and bonus DDT. If bonus DDT has already been used, it may reduce the refundable amount.

Refundable amount = purchase amount × remaining DDT from that purchase / total DDT granted by that purchase

System failures

DDT may be returned or adjusted when a provider call fails, a result cannot be generated, a quality validation failure prevents normal delivery, a guard failure occurs, DDT is charged twice, or a payment succeeds but DDT is not granted.

Not normally refundable

- A result was generated normally, but the user disagrees with the conclusion.

- The user entered the wrong topic.

- The user wants to re-run the same topic.

- The AI output perspective differs from the user's expectation.

Receipts and requests

Payment receipts may be sent by the payment provider. Your AIDeepDebate DDT wallet and usage history are available after login. For billing or refund requests, contact [email protected] with your account email, order ID or payment date, reason, and debate ID if applicable.